Our Thoughts LSKJ
Chasing Dreams
Empowering in E-Learning,, Healthcare, Hospitality, IT, Consulting ,BPM Innovation and claim to be world's first Org to focus on employee growth to fullest
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Contactless Guest Experience – The Future of Seamless Hospitality
This showcases how modern hotel management is revolutionizing the guest journey with intelligent, contact-free solutions
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Guests can now check-in and access rooms via mobile, eliminating front desk delays
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Smart kiosks and digital panels guide users through hotel services with ease
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Integrated payment systems ensure secure, frictionless transactions
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Personalized room preferences and services are managed via guest smartphones
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Hotel staff receive real-time guest requests through connected systems, speeding up response time
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Contactless check-out and feedback collection streamline guest departure
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Enhances safety, comfort, and convenience blending innovation with hospitality warmth
Smart Guest Services – Elevating Hotel Experience Through Innovation
​This presents our modern approach to hotel services, using smart technologies to ensure every guest has a seamless, elevated stay.
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Guests can access hotel amenities, dining menus, spa bookings, and transport services via an interactive smart kiosk or mobile screen
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AI-driven systems offer tailored recommendations based on guest preferences and stay history
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Real-time availability updates help guests plan better and avoid wait times for services
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Multilingual support ensures smooth interaction with international guests
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Voice and touch-enabled interface make navigation intuitive and accessible for all ages
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Enables staff to focus more on personalized care while automation handles routine tasks
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Creates a premium, tech-savvy impression for both business and leisure travelers
Guest Engagement Chatbot – Always On, Always There
​This highlights our 24/7 AI-powered Guest Engagement Chatbot that delivers real-time assistance, instantly answering inquiries and enhancing customer satisfaction
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Positioned in the bottom corner as a sleek “Chat With Us” box for non-intrusive yet accessible help
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Provides multilingual support to serve global guests with ease
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Handles booking queries, amenity details, feedback collection, and FAQs
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Seamlessly integrated with the hotel’s backend to fetch room info or service status live
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Reduces response time and support workload while ensuring a personal touch
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Engages visitors with human-like interaction powered by NLP and machine learning
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Keeps track of guest interactions to personalize future conversations and build loyalty
Hotel Food Services – Culinary Delight at Your Fingertips
​Our Thoughts LSKJ delivers a premium dining experience directly to your room, redefining food service in hotel management.
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Curated multi-cuisine menus crafted by expert chefs for all tastes and dietary preferences
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Real-time ordering via smart room interface or mobile app, offering seamless guest control
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Live kitchen tracking and estimated delivery times for full transparency
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AI-powered suggestions based on guest preferences and previous orders
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Hygienically packed meals, delivered by trained staff with prompt service
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Daily rotating specials and chef’s picks to keep the dining experience fresh and exciting
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Analytics dashboard for hotel admins to monitor top dishes, guest ratings, and kitchen efficiency
​Room Management is a critical component of hotel operations, ensuring seamless allocation, tracking, and maintenance of guest rooms. It helps hotels maximize occupancy, improve guest satisfaction, and optimize housekeeping efforts.
At Our Thoughts LSKJ we follow these aspects:
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Room Allocation: Assigning rooms based on guest preference, booking type, and availability.
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Status Tracking: Monitor real-time room status – available, occupied, or under maintenance.
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Housekeeping Coordination: Notify housekeeping for cleaning, inspection, or urgent maintenance.
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Service Requests: Manage in-room dining, laundry, and other guest service requests efficiently.
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Reports & Insights: Generate occupancy reports and housekeeping performance metrics.
​Booking Management is a vital module that simplifies guest bookings, cancellations, and modifications. It ensures real-time updates, prevents overbooking, and streamlines check-in and check-out processes to enhance guest satisfaction and maximize occupancy.​
​At Our Thoughts LSKJ we follow these aspects:
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Online Booking – Guests can book rooms through the hotel website, mobile app, or popular travel sites, with instant updates on availability.
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Guest Profiles – The system remembers guest details, past stays, and special requests to make their experience more personal.
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Reservation Tracking – All bookings (confirmed, waiting, or cancelled) are managed in one place for easy monitoring.
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Check-in / Check-out – Guests can check in or out quickly, with digital support for payments and ID verification.
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Reports & Insights – The hotel can see booking trends, occupancy rates, and revenue details to make better decisions.
The Restaurant Management module helps hotels run their food and beverage services more efficiently. It takes care of table bookings, order processing, billing, kitchen stock, and reporting, ensuring that guests enjoy fast service while the hotel maintains smooth operations and better profitability
​At Our Thoughts LSKJ we follow these aspects:
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Table Reservations : Guests can book tables in advance via website, mobile app, or front desk. Prevents overbooking and reduces waiting times. Shows real-time table availability.
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Order Management : Handles dine-in, takeaway, and room service orders. Tracks order status from “placed” → “in kitchen” → “served”. Allows integration with handheld devices or tablets for waiters.
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Menu Management: Digital menus that can be updated anytime. Add new dishes, change prices, or highlight seasonal offers. Supports multi-language menus for international guests.
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Inventory & Kitchen Management: Tracks stock of raw materials (vegetables, beverages, etc.). Sends alerts when ingredients are low. Helps reduce waste by monitoring consumption patterns.
Hotel staff management modules are integral components of a comprehensive Hotel Management System (HMS). These modules streamline human resource operations, enhance staff productivity, and ensure seamless coordination across various hotel departments.
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​At Our Thoughts LSKJ we follow these aspects:
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Centralized Employee Database Maintains comprehensive records of all hotel staff, including personal details, roles, departments, and employment history. This centralized system facilitates quick access and management of employee information.
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Attendance & Time Tracking Monitors employee attendance, working hours, and overtime. Some systems integrate biometric or RFID-based clock-in/out features to ensure accurate tracking.
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Shift Scheduling & Roster Management Automates the creation of staff rosters, considering factors like employee availability, skill sets, and labor laws. This ensures optimal staffing levels across all shifts.
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Payroll & Compensation Management Calculates salaries, bonuses, and deductions based on attendance and company policies. Integration with financial systems allows for seamless payroll processing.
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Leave & Absence Management Tracks various types of employee leaves, such as annual, sick, and casual leave. Employees can request leave, and managers can approve or deny requests through the system.
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Performance & Appraisal Tracking Facilitates regular performance evaluations, feedback collection, and goal setting. Helps in identifying training needs and career development opportunities.
Health, Safety & Emergency ensures the well-being of guests and staff by integrating health, hygiene, and emergency protocols within the hotel premises. It focuses on maintaining a safe environment and providing immediate assistance in case of medical or safety emergencies
​At Our Thoughts LSKJ we follow these aspects:
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Medical Support: Provides access to first aid, on-call doctors, and nearby hospitals.
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Hygiene Protocols: Maintains cleanliness through regular sanitization and staff hygiene checks.
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Emergency Preparedness: Implements fire safety drills, evacuation plans, and safety signage.
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Quick Response System: Ensures 24/7 emergency assistance and communication readiness.
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Wellness Awareness: Promotes health through gym access, spa therapy, and stress-relief activities.
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Services we provide
A. Virtual Event Planning
The process of organizing and executing online events, like webinars, virtual conferences, or online tours, using a hotel's facilities and technology to reach a wider audience remotely, often utilizing platforms like live streaming and interactive features to engage attendees, even when they are not physically present at the hotel venue; this can include managing logistics, marketing, and technical aspects of the virtual event to maximize reach and client satisfaction.
At Our Thoughts LSKJ we follow these aspects
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Platform selection:
Choosing the appropriate virtual event platform based on the event size, features required (live streaming, breakout rooms, Q&A), and budget.
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Content creation:
Collaborating with speakers, presenters, and internal teams to develop engaging virtual content, including presentations, panels, and interactive elements.
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Registration and marketing:
Managing online registration processes, promoting the event through digital channels like email marketing and social media.
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Technical setup:
Ensuring smooth technical execution by coordinating with IT teams to set up virtual event platform, manage audio/visual aspects, and conduct tech rehearsals.
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Attendee engagement:
Designing interactive features like polls, chat rooms, networking sessions to keep participants actively involved during the virtual event. Post-event analysis: Tracking event metrics like attendance, engagement levels, and feedback to measure success and identify areas for improvement.
B. Hotel Sales and Marketing
A range of strategies and activities aimed at attracting guests to the hotel by promoting its rooms, facilities, and services through various channels, ultimately maximizing revenue by increasing occupancy rates and boosting revenue per available room (RevPAR) through effective marketing campaigns and direct sales efforts; including building brand awareness, managing online presence, engaging with potential clients, and closing deals to secure bookings.
We help the Hotels with below activities
a. Boost hotel strategy using Influencer Marketing.
b. Rewards guests using Loyalty programs.
c. Creating content using Content Marketing
d. Reaching potential guest using Digital Marketing
e. Building positive relationship using Public Relations(PR)
f. Building the hotel website.
C. Hotel Audit and Accounting
A hospitality Audit, which is a systematic and objective evaluation of your operations, services, and standards.
Accounting in the hospitality industry involves tracking income and expenses, managing cash flow, preparing financial statements, and other financial record-keeping activities
We undertake these aspects
Audits
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Compliance: Audits ensure that hospitality businesses follow regulations and industry standards.
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Risk management: Audits help identify operational and safety risks so that preventive measures can be implemented.
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Quality assurance: Audits ensure that hospitality services and facilities meet established standards.​
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Financial performance: Audits assess the financial performance of the business.
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Guest experience: Audits help identify areas for improvement in the guest experience.
Accounting
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Financial stability: Accounting helps ensure financial stability and long-term success.
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Cash flow: Accounting helps manage cash flow and track expenses.
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Profitability: Accounting helps optimize profitability and identify cost-saving opportunities.
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Regulatory compliance: Accounting helps ensure compliance with regulations and tax requirements.
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Inventory management: Accounting helps manage inventory, prevent waste, and use resources optimally.
D. Hotel Feasibility Study
A hotel feasibility study is a comprehensive analysis that evaluates the potential success of a hotel project.
It examines factors like market demand, competition, financial projections, and operational requirements
to determine if a hotel is likely to be profitable.
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We at Our Thoughts LSKJ use these steps to make hospitality foundation to top notch:
1. Initial Consultation: Understanding the client’s vision, goals, and project scope.
2. Project Scoping: Defining the specific objectives and deliverables of the feasibility study.
3. Data Collection: Gathering relevant market, economic, and competitive data.
4. Market Analysis: Assessing market demand, competition, and target market segmentation.
5. Financial Modeling: Developing financial projections, including revenue, expenses, and profitability analysis.
6. Operational Planning: Evaluating operational requirements, staffing needs, and systems.
7. Risk Assessment: Identifying potential risks and developing mitigation strategies.
8. Report Preparation: Compiling findings, analysis, and recommendations into a comprehensive report.
9. Client Presentation: Delivering the final report and presenting key findings and recommendations.
The Methodology :
Our feasibility studies employ a rigorous data-driven approach. We utilize primary and secondary research methods, including:
ï‚· Desk Research: Analyzing industry reports, market data, economic indicators, and competitive intelligence.
ï‚· Field Research: Conducting surveys, interviews, and site visits to gather firsthand information.
ï‚· Data Analysis: Employing statistical and financial modeling techniques to interpret data and generate insights.
ï‚· Expert Consultation: Leveraging the expertise of industry professionals to enhance the studys accuracy.
E. Hotel Asset Management
Hotel asset management involves managing the investment to meet the specific goals of the owner.
Managing the asset’s investment value throughout its lifecycle is a complex process. It requires a dedicated focus on the hotel’s operational data, the property’s market value, the valuations of the hotel’s brand, and an understanding of capital expenditure incurred through the asset’s lifespan.
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At Our Thoughts LSKJ, our expert team has worked around the globe for the owners of the main hotel chains, are permanently updating their knowledge with the latest asset management techniques and have a real, objective view of the current challenges of the tourism market.
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The Areas and Services we assist you with:
a. Monitor Financial Performance
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Review of the current performance of the hotel in comparison with the budget and with previous yr.
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Supervise the budget approval process.
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Monitor forecasting, balance sheet and on-the-books businesses.
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Ensure the right balance of day-to-day monitoring and strategic investment advisory.
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​ b. Capital Expenditure​
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Establish rules on CapEx process and projects approval (e.g. obtain multiple bids).
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Ensure the right balance between R&M versus CapEx.
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Monitor budgeting for CapEx and long term planning.
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Provide ROI analysis.
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Guarantee full transparency for the owner.
c. Revenue Management​
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Unlock access to multi-dimensional internal and benchmark data.
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Control over rate setting and internet marketing/distribution/social media.
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Strategic planning, tight supervision of sales and marketing, analysis of market trends, market positioning.
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Secure full control of the PACE, forecasting and budgeting, room type utilization, flow-through by segment, complimentary room nigh report, geo-stats…
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Control of channel submission, and reservation cost per channel and other hidden costs.
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Keep track of the hotel’s sales and marketing targets and supervise the activities.
d. Operational Reviews
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Confirm that the owner’s interest has a direct influence on property level operating decisions.
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Supervise the effectiveness of attracting revenues and cost control.
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Ensure that the on-going projects are moving along at the property level.
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Review of external and internal client and staff satisfaction surveys.
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Evaluate key personnel and request hotel corporate support when necessary (e.g. replacing staff, training, S&M initiatives…).
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Monitor stock level.
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Certify that the asset is well looked after.
e. Advice Ownership on Investment Strategies
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Optimization of hotel investment strategies, high and best use.
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Annual comparison with the initial investment goals.
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Modeling discounted cash flow analysis, valuations and hold/sale analyses.
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Value alternative strategies, such as additional investments or expansion.​
f. Advice Ownership on Management Issues
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Continuous performance supervision and contractual compliance.
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Establish communication channels between all stakeholders (e.g. owner, operator, executive team, employees, communities).
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Transparency: good news or bad news, the owner needs to be informed.